Our client and process-focused approach, combined with our ISO 9001:2008 quality assurance and quality management procedures, increases accuracy and completeness, reduces errors, and improves effectiveness of the resulting work product. Our unique technical, operational, business, and project experience allows TSTC to successfully support complex projects.

The Full Cycle

Our responsibilities typically span the full cycle of a system or investment - from detailed business analysis, written specifications, and user interface design - to the coordination of testing, training and implementation. TSTC business analysts:

• develop understanding of the varied and complex business needs
  
• determine how changing business needs will affect systems and infrastructures;
  
• understand the roles of a system or infrastructure in the "big picture"
  
• provide ideas and recommendations regarding the evolution of the system and infrastructure.

Our efforts ensure correct business functionality and requirements, and that industry standards are addressed within the solutions. This requires a demonstrated corporate commitment to customer satisfaction and quality assurance and staff with extremely high energy levels, attention to detail, and interest in process and systems re-engineering. Our past experience, ISO 9001:2008 policies and procedures, and professional and dedicated staff demonstrate that TSTC will continue to provide its current and future clients with quality business analysis services.

Document Preparation

TSTC has extensive documentation preparation experience within the Federal Government. Our staff have developed policies, procedures, and support documentation for our clients. Unique technical, operational, business, and project experience allows TSTC to successfully support complex projects.

We use a robust structured-writing methodology which allows us to produce documents that are far superior to traditional documents. Our client and process-focused approach, combined with our ISO 9001:2008 quality assurance and quality management procedures, increases accuracy and completeness, reduces errors, and improves effectiveness of the resulting work product.

Our documentation is:

• Complete and accurate
  
• Easy to read
  
• Easy to update and maintain
  
• Easily converted to the Web or document management systems

Working from existing content and/or working with client and/or our subject matter experts, TSTC professionals develop documents such as:

• Business Analyses
  
• Capital Planning and Investment Control (CPIC) documentation
  
• OMB 300 Business Case Submissions
  
• Online Help
  
• Presentation Materials
  
• Security Certification and Accreditation (C&A) documents
  
• Security Policy and Procedures
  
• Systems and configuration documentation
  
• Technical Reports
  
• Test documentation
  
• Training Materials
  
• User Guides and References