TSTC is maintains a number of corporate certifications and our staff hold a variety of professional certifications. These certifications prove our dedication to providing and continuously improving client services and deliverables.
SBA HUBZone and Woman Owned
TSTC is proud to be both a Woman Owned and SBA certified HUBZone small business. The goals of the HUBZone program is to promote economic development and employment growth in distressed areas by providing access to more federal contracting opportunities. TSTC takes these goals very seriously and is committed to providing jobs and economic growth in Southwestern Virginia – the Heart of Appalachia. This area, rich in history, culture, and natural beauty, has been deeply impacted by economic downturns and TSTC is actively working to provide employment opportunities, career development, and community outreach.
Many companies advertise that they provide quality deliverables and great customer service, or can secure customer information. Few can prove it. TSTC is one of a handful of small businesses that can demonstrate that it has built its business operations on these tenants. TSTC maintains and continually improves an externally certified integrated management system (IMS) of policies and procedures that address all of the requirements of ISO 9001 (Quality Management), ISO 20000-1 (IT Service Management), and ISO 27001 (IT Security Management). The system has been in place for over five years and applies to all TSTC employees, partners, and consultants / sub-contractors. We are customer-focused, continually improving these processes and approaches – all of which benefit our clients in terms of high quality customer-focused services and deliverables.
TSTC is committed to Quality in all of our products and services. TSTC maintains an externally-certified Quality Management System (QMS). These quality policies and procedures promote consistency and continual improvement, and help TSTC ensure that all delivered products/services satisfy your quality requirements.
TSTC is committed to IT Security Management. Safeguarding your information is our priority. TSTC maintains an externally-certified IT Security Management System (ISMS) and follows a systematic approach to managing all of our clients’ sensitive information so that it remains secure. Our integrated approach includes people, processes, and IT systems and is based on a risk management driven approach.
TSTC is committed to responsive and high caliber IT Service Management. TSTC maintains an IT Service Management System (SMS) of customer-focused policies and procedures so that we can ensure consistent and responsive high caliber information technology services and support.
TSTC takes pride in attracting and retaining highly qualified and exceptional professionals. Our staff have all attained Bachelors or higher degrees and hold numerous professional certifications including those in service management, project/program management, auditing, acquisition, IT Security, Risk Management, Privacy, Business Continuity / Disaster Recovery, and Governance.